How to Analyze a site for Conversion Optimization

Most of you already know that conversion rate optimization (CRO) is the systematic process of increasing the percentage of website visitors who take a desired action — whether completing a form, becoming customers, or other

Which Website Element is THE Most Important?

As most of you know, I am focusing my agency endeavors on website assessments (audits) and plan to start posting website reviews on my agency YouTube channel. While planning, I asked all the major AI

The WP Project Manager’s Academy is Closing

The WP Project Manager’s Academy is Closing (sort of) It’s true. After much consternation and deliberation, I have come to the decision to close The WP Project Manager’s Academy but, never fear, something much better is

Are Wix and Squarespace Challenging WordPress’s Dominance?

The website building landscape has undergone a huge transformation in recent years. While WordPress has long held its position as the leading content management system, platforms like Wix and Squarespace have made remarkable advances. But,

8 Essential Contract Sections for Firing Clients

To ethically and professionally manage client terminations, it’s important to include specific sections in your contract that address how to fire a client. Here are the absolute essential contract sections that ensure both you and

Setting Client Expectations About Money—Yuck!

“It’s tacky to talk about money.” That’s an idea that’s been crammed into our heads since the time we first talked about money “by mistake”! In my neck of the woods, whether it was our

My Client Doesn’t Respect Me!

On this episode of Can We Talk, we’re going to whip out our sequins and microphones and see what Ms. Aretha Franklin was all about: R-E-S-P-E-C-T. (Okay, you don’t really have to get glammed up

Setting Client Expectations: The Deep Dive

 Today’s Can We Talk is a conversation about, well, miscommunication. Soon we’ll dive into the topic of demanding clients’ respect (You’ll have to tune in for that one next week!) For now, though, we need