Who Are You? The Website Provider Title Conundrum
Today we delve into the fundamental aspects of client acquisition that every web professional should grasp. The first step to a successful client acquisition strategy is understanding who you are in the web industry. The
Everything’s a Project and Everybody is a Project Manager
If you’ve been following us a while, you know that all the project management skills we teach are based on The 6 Productivity Principles for Project Success. Define the Job in Detail with a Content-First
Why You Need to Stop Selling Websites – NOW!
In today’s digital landscape, virtually anyone can create websites. The recent surge of web developers entering the market means competition is fiercer than ever, and standing out from the crowd is increasingly challenging. If you
The 4 Most Critical Project Management Processes
Making big changes can sometimes feel overwhelming. But if it’s done in steps, you can make a big difference in your day-to-day #agencylife without losing your mind in the process. We’ve harped on and on
How to Teach Your WordPress Clients to Shop Around and Still Come Out on Top
You’ve got both a great proposal and a client who’s on board. Smart buyers shop around. It’s a fact of life. And the clients that you want to work with are no different. Whether it’s
What is WordPress Project Success and How Can You Achieve It?
Everybody in our industry loves to talk about “best practices”—but what does that really mean, and what does it mean to you? When someone refers to “best practices”, they’re typically talking about the processes or
How Project Management Won the Deal
It’s always important to practice what you preach, and I hold myself personally accountable for what I’m talking about by following the same methods I give to all of you. So on this edition of
Controlling the Triple Constraint – The Key to WordPress Project Success
Website development projects are typically complex. And, just as a carpenter must consider the alignment of joints, a website developer has to think about three different constraints when managing their project: scope, time, and cost.
Using the Google Streak CRM
It’s finally time to put away that Rolodex/notepad combo—Google Streak has got you covered. And Cami Macnamara is going to be the one to tell you all about it. Cami is the founder, brains, beauty,
What’s Different About a Website Redesign Project?
Effective and responsive sites inspire confidence. The inverse is also true. Have you ever driven past a house being remodeled and thought, “Ew, do those people have any idea what they’re doing?” You might not
Helping Your Clients Succeed with Google My Business
Creating a well-functioning site is fundamental to your agency’s goals—but it’s only half the battle. Why? Because a functioning site is only as functional as it is visible. There are many tools to help us
Calendar and Scheduling Productivity
If you’re anything like me, you love a good list. But even more than that, I love a good app. Technology has afforded us so many opportunities to become the most productive and organized versions
How to Get Requirements Right the First Time (and ALWAYS get paid)
When we choose to open ourselves up to sharing ideas with those who work in our field, the ways we can all grow are endless! That’s why I’m so in awe of Natasha Golinsky, who’s
Giving Your Clients a Head Start on Content
One of the major contributors to missing project deadlines is delayed content delivery. Your clients need help with this, and you can help them. And who better to help us talk about our clients’ content
The 10 Commandments of Hygiene for Remote Work Productivity
Wait. What? There are hygiene habits that can help with productivity? I know it seems silly but it’s true. I have worked remotely on-and-off for several decades now and have discovered that some of the
Can a Web Audit be a Lead Generator?
One of the goals of Can We Talk is to provide you with the ideas of agency owners at the top of their areas. When we find someone who really knows their stuff, we can’t
Comparison of Wordfence and iThemes Security
When you get the opportunity to speak to a real veteran of the WordPress world, you don’t think twice before jumping on it! All of us at Can We Talk had the huge privilege this
How Website Privacy Policies Can Be A Lead Generator and Money Maker
On this edition of Can We Talk, I was absolutely honored to welcome my friends Hans Skillrud and Donata Kalnenaite Skillrud. We’ve known each other since the 2019 Word Camp circuit, and I couldn’t have
Do You REALLY Need a Niche for Your WordPress Agency?
If you listen to most of the experts in our field, they’ll tell you that niching is the best thing since sliced bread. But is it, really? And do you absolutely need a niche to
Setting Client Expectations About Project Problems
I’ve got bad news— Your project is probably going to have one, or several, problems. To be fair, this almost always happens. No matter how well or how far you, your team, and your clients
Who IS the Designer, Anyway? Setting Client Expectations About Design
There’s a little bit of artist inside all of us—but when it comes to developing a successful site design, your client is going to have to shut their inner artist up, and you’re going to
Setting Client Expectations About Money—Yuck!
“It’s tacky to talk about money.” That’s an idea that’s been crammed into our heads since the time we first talked about money “by mistake”! In my neck of the woods, whether it was our
My Client Doesn’t Respect Me!
On this episode of Can We Talk, we’re going to whip out our sequins and microphones and see what Ms. Aretha Franklin was all about: R-E-S-P-E-C-T. (Okay, you don’t really have to get glammed up
Setting Client Expectations: The Deep Dive
Today’s Can We Talk is a conversation about, well, miscommunication. Soon we’ll dive into the topic of demanding clients’ respect (You’ll have to tune in for that one next week!) For now, though, we need